Learning from Baloise

Room B May 31, 2017 9:00 am - 10:00 am

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Dr. Achim Wolter

In our Workshop we’ll talk about how Baloise is adapting to the strong push for change in the Insurance industry in the current low interest and digitization environment. Since the beginning of 2016, Baloise is – under a new CEO – following a new strategic direction called “SimplySafe” which is based on strong people and customer orientation. This strategy requires a strong cultural change across the organization. And in the Workshop we’ll discuss which instruments we have been using so far within Baloise to foster this change both top-down and bottom-up.